WARREN COUNTY TRANSPORTATION PROGRAM
The Board of Chosen Freeholders, through the Department of Human Services, administers the Warren County Transportation (WCT) system. The current WCT provider is Easton Coach Company, located in Phillipsburg NJ. Easton Coach Company provides a wide range of paratransit and special transportation services to eligible Warren County residents.
WHO IS ELIGIBLE
Services are available to Warren County residents who are disabled, senior citizens, veterans, low-income, or who live in certain areas of the county. To determine if you are eligible, contact WCT at (908) 454-4044 or Toll Free at 1-866-594-4044.
HOURS OF OPERATION
Transportation is provided Monday through Friday, excluding holidays, from 7:30 a.m. to 5:00 p.m. WCT does not operate on the following legal holidays: New Years Day, Martin Luther King, Jr. Day, Presidents’ Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Columbus Day, Election Day, Veterans Day, Thanksgiving, the Friday after Thanksgiving, and Christmas.
Call Easton Coach Company at (908) 454-4044 or Toll Free at 1-866-594-4044 between the hours of 8:00 a.m. and 2:00 p.m. Calls must be made at least two (2) working days in advance of the day of the needed trip. Late trip requests are accepted as the schedule permits.
No trips are guaranteed.
Residents utilizing Easton Coach Company should be prepared to be picked up at least fifteen (15) minutes prior to their scheduled time and wait fifteen (15) minutes later than their scheduled time before calling the office.
SUGGESTED FARE POLICY
The suggested fare is $1.00. A fare box is available on the paratransit vehicles. You may also mail your suggested fare (checks should be made payable to the Warren County Treasurer) to: Warren County Department of Human Services, Division of Administration, 202 Mansfield Street, Belvidere, NJ 07823.
DEMAND RESPONSE SERVICES
Transportation is provided to destinations within the county for various needs, including medical appointments, food shopping trips, and trips to the county court house.
The Phillipsburg - Belvidere run travels to Belvidere twice a day. It leaves the Phillipsburg area at 8:30 a.m. and again at 12:00 p.m. The bus leaves Belvidere at 12:30 p.m. and again at 4:30 p.m. You must call Easton Coach Company to reserve at seat.
Food Shopping trips are scheduled the first and third full weeks of each month, as follows:
- Hackettstown area (Tuesday)
- Washington area (Wednesday)
- Phillipsburg area (Thursday)
- Belvidere area (Friday)
SHUTTLE SERVICES: The Route 57 Shuttle Service consists of two routes:
Phillipsburg/Washington and Hackettstown/Washington shuttle routes. The designated transfer point is in Washington Township.
The Phillipsburg/Washington shuttle runs Monday - Friday starting at 6:00 a.m. and the last run begins at 6:00 p.m. The Saturday run starts at 9:00 a.m. and the last run begins at 4:00 p.m.
The Hackettstown/Washington Shuttle runs Monday - Friday starting at 8:00 a.m. and the last run begins at 4:30 p.m. Shuttles operate on a schedule with stops every 60-minutes at key locations along the route.
Customers may access the bus by signaling the driver where they can safely pull off the road. Buses will deviate up to two (2) blocks off the route for disabled customers IF prior arrangements have been made.
Since no trip is guaranteed, residents should contact Easton Coach Company to confirm the trip and pick-up time. Residents are asked to call either the day prior to the trip from 4:00 p.m. to 6:00 p.m. or the morning of the trip.
Residents must call Easton Coach Company at least 1 hour before the scheduled pick up time to cancel a trip. Residents who do not call will be recorded as a no-show. Any resident who has three (3) recorded no-shows within a thirty (30) day period will be suspended from services for thirty days.
Easton Coach Company will contact residents by telephone, as soon as possible, if a trip needs to be cancelled and rescheduled.
CHANGES IN SCHEDULE
Easton Coach Company will determine if Transportation will be closed due to inclement weather. All closings will be announced on the following radio/tv stations: WAEB B104.1, WZZO Z95.1, WAEB AM 790, WFMZ TV Channel 69.
Easton Coach Company will contact all appropriate parties if they intend to close early due to inclement weather. Residents who have questions concerning the program closing early may contact Easton Coach Company at (908) 454-4044 or Toll Free at 1-866-594-4044.
COMMENTS, CONCERNS, AND SUGGESTIONS Input into the administration and operation of the WCT is critical to the ongoing success of the program. Residents are encouraged to openly and actively comment on the WCT services provided to them. Residents may either call or write Easton Coach Company’s General Manager, at (908) 454-4044 or Toll Free at 1-866-594-4044 or by mail at Easton Coach Company, 204 Cameron Drive, Phillipsburg, NJ 08865.
Residents are encouraged to participate in the Warren County Transportation Advisory Council (TAC). Meetings are held bimonthly, on the second Thursday at 1:30 p.m. at the Wayne Dumont Jr. Administration Building. For more information on TAC, please contact JanMarie McDyer, Transportation Coordinator at (908) 475-6080.
The Warren County Department of Human Services, Division of Administration, along with their contracted service provider, is committed to ensuring that no one is denied transportation on the basis of race, color, or national origin, as protected by Title VI of the Civil Rights Act of 1964, as amended. Any person who believes that they have individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin, may file a complaint in writing to the Transportation Coordinator at Warren County Department of Human Services, Division of Administration, 202 Mansfield Street, Belvidere, NJ 07823. A complaint must be filed within 30 days. Transportation services are in whole or part, funded through federal funds received through NJ TRANSIT and as an individual, you also have the right to file your complaint under Title VI to NJ TRANSIT by writing to: New Jersey Transit Customer Service, Title VI Division, One Penn Plaza East, Newark, NJ 07105 or visit www.njtransit.com/diversity/ . A complaint must be filed within 180 days of the alleged discrimination.
The Warren County Transportation (WCT) program is funded in part by the following sources: Federal Transit Administration (FTA), New Jersey Transit, Warren County Board of Chosen Freeholders, Title III (Older American’s Act), Title XX, NJ Department of Military and Veteran’s Affairs and by suggested fares.